It can take between 1-4 business days (excluding weekends and national holidays) for us to prepare a package for international delivery.

Once your order ships, you will be sent an email containing tracking information. If there has been no update on the tracking information for more than 5 business days, please let us know so that we can open an inquiry.

The inquiry to locate a package may take several weeks.

You will be issued a full refund If for any reason it is determined the parcel is lost in transit

Import duties and taxes may apply upon receipt of international orders.

These duties & taxes are beyond our control as they are set by the customs authority of the destination country/location and depend on several factors, such as:

1. Country/location of origin of the purchased product

2. Local VAT rates

3. Local import taxes

It will be your responsibility to pay these charges if and when asked to do so by your local authorities.

All sales on dot-archives.com are final. If you have any questions about a piece before making a purchase, please do not hesitate to email. We will gladly address any questions or concerns you may have.

If you purchased a .ARCHIVES piece from another retailer, please consult that retailer’s applicable policies. We are not responsible for items purchased from other retailers.

We reserve the right to deny any return, exchange, or repair request.